← Back to Leadership Resources

Leadership Meetings & Cadence

Align our goals. Develop our people. Follow through.

Year
Every meeting closes the loop
Review commitments → Review results → Decide → Assign owner + due date → Verify next meeting

Annual

Set the direction.

Annual Business Planning

Annual
Scope: Both restaurants

Quarterly

Set objectives and action plans.

Quarterly meetings do not replace monthly meetings; both are listed pending confirmation.

North Collins Quarterly Operations Planning

Quarterly
Scope: North Collins

Eastchase Quarterly Operations Planning

Quarterly
Scope: Eastchase

Quarterly Talent Planning

Quarterly
Scope: Both restaurants

Quarterly Marketing Planning

Quarterly
Scope: Both restaurants

Quarterly Facilities Planning

Quarterly
Scope: Both restaurants

Monthly

Review results and develop leaders.

Restaurant Operations Meetings

North Collins Operations Meeting

Monthly
Scope: North Collins

Eastchase Operations Meeting

Monthly
Scope: Eastchase

Department Meetings

Monthly Talent Meeting

Monthly
Scope: Both restaurants

Monthly Marketing Meeting

Monthly
Scope: Both restaurants

Monthly Facilities Meeting

Monthly
Scope: Both restaurants

Monthly Operator Check-ins

Carmenza + North Collins BLD — Talent

Monthly
Scope: Monthly Operator Check-ins subgroup

Carmenza + North Collins BLD — Financial

Monthly
Scope: Monthly Operator Check-ins subgroup

Carmenza + Eastchase BLD — Talent

Monthly
Scope: Monthly Operator Check-ins subgroup

Carmenza + Eastchase BLD — Financial

Monthly
Scope: Monthly Operator Check-ins subgroup

Monthly Individual Check-ins

Carmenza + Alicia

Monthly
Scope: Individual check-in

Carmenza + Kyle

Monthly
Scope: Individual check-in

Carmenza + Breanna

Monthly
Scope: Individual check-in

Carmenza + Alyce

Monthly
Scope: Individual check-in

Carmenza + Sarah

Monthly
Scope: Individual check-in

Twice Monthly

Align department execution.

Week 1: FOH — 1st Meeting | Week 2: BOH — 1st Meeting | Week 3: FOH — 2nd Meeting | Week 4: BOH — 2nd Meeting

Each department meets every two weeks. Continue the alternating cycle across month boundaries. 1st/2nd Meeting refer to occurrences, not calendar dates; do not automatically add a third meeting in five-week months. Actual dates are scheduled separately.

FOH Department Meeting

Every two weeks, alternating with BOH
Scope: Department

BOH Department Meeting

Every two weeks, alternating with FOH
Scope: Department

Weekly

Develop individual leaders.

Individual Leader Development Check-In

Weekly
Scope: Developing leader + assigned supervisor; trainers as needed

Shared follow-through standard

Every action needs an owner, a due date, and a verification point.

Action
Owner
Due date
Completion evidence
Next review

The Chikin Coop — North Collins Street & Eastchase Parkway

The Chikin Coop — North Collins Street & Eastchase Parkway

This site is created for Chick-fil-A North Collins Street and Chick-fil-A Eastchase Parkway team use. It is not an official Chick-fil-A corporate website.

This site is created for Chick-fil-A North Collins Street and Chick-fil-A Eastchase Parkway team use. It is not an official Chick-fil-A corporate website.

This site is created for Chick-fil-A North Collins Street and Chick-fil-A Eastchase Parkway team use. It is not an official Chick-fil-A corporate website.